Many insurance companies require that the insured call and report claims directly to the Insurance Company and not through their agent. Most companies will accept calls 24 hours a day, 7 days a week.
Please remember that under the terms of your policy you are required to do your best to protect your property and minimize further damage or loss. In the event that you do not currently do business with a repair or restoration company, the following is a list of some of the companies in the area that may be able to assist you.